We Look Forward to Partnering With You
We look forward to partnering with you to manage your block. If you have a question about something you don’t see covered in our FAQ.
What is a leasehold management company?
A leasehold management company is responsible for managing and maintaining shared areas within a residential building or estate on behalf of leaseholders or freeholders.
How does a Managing Agent fit into my leasehold responsibilities?
A Managing Agent handles the day-to-day management of the building, including maintenance, contractor management, budgeting, and communication with residents.
What does MMAV Management do?
MMAV Management provides residential block and estate management services, helping leaseholders and management companies maintain safe, compliant, and well-managed properties.
What is a service charge?
A service charge is a contribution paid by leaseholders towards the upkeep, maintenance, insurance, and management of shared parts of a building or estate.
Why do my service charges vary each year?
Service charges can change depending on maintenance needs, contractor costs, insurance premiums, utility costs, and planned works for the building.
How do I raise a maintenance request?
What types of maintenance issues can I report?
You can report communal maintenance issues such as lighting faults, leaks, cleaning concerns, access problems, or health and safety issues. Issues inside your personal flat are typically not covered.
What is the difference between a leaseholder and a freeholder?
A freeholder owns the land and building, while a leaseholder owns the right to occupy a property for a fixed period under a lease agreement.
Can residents contact MMAV Management directly?
Yes. Residents and directors of managed developments can contact us regarding management, maintenance, and general property enquiries.
Do you manage small residential blocks?
Yes. We work with a range of residential developments, including smaller blocks and estates requiring professional management support.
What is an RTM Company?
An RTM (Right to Manage) Company allows leaseholders to take over the management of their building without purchasing the freehold.
Why is building insurance included in service charges?
Building insurance protects the structure and shared areas of the property and is typically arranged collectively for the benefit of all leaseholders.